We accept returns within 30 days from the date you receive your order.

To be eligible for a return, your game, console, or trading card product must be in the same condition as received, unworn/unused, with tags, and in its original packaging.

Restocking Fee: $0.00 (We do not charge any restocking fees).

Return Shipping Cost: If the return is due to customer preference, the buyer is responsible for return shipping costs. If the item arrived damaged, defective, or incorrect, Kame Game covers all return shipping fees.

Once we receive and inspect your return, we will notify you of the approval status.

Approved refunds are processed back to your original payment method within 3 to 5 business days.

Please inspect your order upon reception. If an item is defective, damaged, or wrong, contact us immediately so we can evaluate the issue and make it right.

The fastest way to ensure an exchange is to return the item you have and make a separate purchase for the new item.