SHIPPING POLICY
SHIPPING POLICY
Kame Game • 201 W Main St, Grand Prairie, TX 75050
Handling & Order Processing
Order Cut-Off Time: 5:00 PM (CST - Central Standard Time).
Handling Time: All orders are processed and dispatched within 1 to 2 business days (Monday through Friday).
Orders placed on weekends or holidays will be processed on the next business day.
Transit Time & Shipping Rates
Standard Shipping (USA): Estimated delivery in 3 to 5 business days.
Shipping Cost: Rates are calculated at checkout based on package weight and destination, with no hidden delivery fees.
All shipping costs shown at checkout directly mirror our Google Merchant Center settings.
Carriers & Shipment Tracking
We ship via trusted carriers including USPS, UPS, and FedEx.
Once your order is shipped, a confirmation email containing your full tracking number will be sent automatically so you can follow your package in real-time.
Free In-Store Pickup
Local customers in Grand Prairie, TX can select Free In-Store Pickup at checkout.
Orders are usually ready for pickup within 2 hours during store business hours. Please bring a valid ID and order confirmation when picking up.
Shipping Address & Contact
Order Modifications
If you need to update your shipping address, please call us immediately at (214) 412-2383 before the package is dispatched.
Dispatch Facility Address
Kame Game Retail Store
201 W Main St, Grand Prairie, TX 75050